About Phone Medic
With 9 locations around the entire Kansas City metro area and Lawrence, Kansas – Phone Medic is a locally-owned and operated leader in cellphone repair, smartphone repair, computer repair and game console repair services.
IT’S MORE THAN A PHONE, IT’S A LIFESTYLE™
Phone Medic is Kansas City’s largest locally owned and operated repair company that specializes in smart phone repairs, wireless phone and accessory sales, and cell phone buy backs. With nearly 35,000 customers served in the past two years, there are currently 9 stores located in Kansas and Missouri – Olathe, Lawrence, Overland Park, Lenexa, Blue Springs, Independence, Vivian and North Oak in Kansas City, and Zona Rosa in Kansas City.
Phone Medic is backed by two owners with a combined retail experience of over 45 years who are dedicated to excellence in providing customer service in a family oriented atmosphere. Our professional certified team members are trained to provide solutions for all your electronic device needs. Friendly service, a commitment to quality, affordable solutions, and a drive to set the standard in excellence has earned us high marks from our customers in the Kansas City metro area.
We pride ourselves in providing you with many exceptional services with quality craftsmanship. We repair many types of Cell Phones and Tablets, including Apple, Samsung, LG, HTC, Motorola, Blackberry, Sony, Nokia and many more. Phone Medic also provides other services such as bringing you quality accessories for all devices, liquid damage recovery, replacement phones, game console repairs, and our PHONE RX™ free 10-point inspection for your smartphones and tablets.
OUR MISSION IS TO SERVE YOU
Our mission at Phone Medic is to keep your devices healthy while keeping you happy. Because our cell phones and digital devices have become such a big part of daily life, it’s important to have a reliable partner you can lean on when there’s a problem, or you just want to move up to the next new device. That’s where Phone Medic comes in with simple, convenient and affordable solutions. When it’s just a quick cellphone repair or broken power button that needs replacement, or you’d like to move from your current device to something faster and sleeker without all the long-term commitments and service investments.
CORE VALUES THAT WE LIVE BY EVERY DAY
Phone Medic’s core values describe the beliefs that drive all our decisions and actions for success. In all that we do, we strive for:
Customer Focus – Its basic customer service. Make every customer’s needs and time the core of all decisions and actions. Exceeding Expectations – 100% is only a good start. Strive to do more. Challenge yourself to be better – and only good things will happen.
Have Fun – Having fun and celebrating success is important to your journey to WIN! A fun atmosphere creates positive energy that builds relationships with your customers and teammates which will lead us to greater success.
Optimism – Always believe that personal victories and team wins can translate into success. Seek opportunities in every challenge.
Play By the Rules – Uncompromising honesty in every action and decision.
Growth – Every action leads to a reaction creating results that drive measurable personal and company improvement.
Why Customers Choose Phone Medic?
• Convenience, one stop solution for electronic repairs
• Speed, most repairs in under 1 hour
• Warranty, lifetime warranty on most repairs
• Certified, all repair technicians are certified
• Savings, save hundreds on certified pre-owned phone
• Locations, largest in Kansas City metropolitan area
• Free, 10-point inspection and optimization at no cost
• Flexible, open 7 Days a week.
LET US TAKE A CRACK AT FIXING YOUR PHONE™
As your go-to solution for fast, friendly and reliable cell phone repairs, we stand ready to provide fast, affordable remedies to get you back to work after dropping a laptop, spilling coffee on an iPad or finding a fresh replacement LCD for your cracked iPhone screen.
Besides the occasional emergency cellphone repair, the other great value you’ll find at Phone Medic is the array of excellent upgrade options available. From gently used smartphones and iPhones that can be more affordable as an upgrade than a new plan; to selling your phone to us (yes, we’ll even buy your cellphone), great no-contract mobile phone options, excellent warranties, plenty of accessories and innovative mobile solutions that are designed to save you money while keeping your life mobile and on the go with the latest tech gear and wireless devices that everyone loves!
Phone Medic is backed by two owners with a combined retail experience of over 45 years who are dedicated to excellence in providing customer service in a family oriented atmosphere. Our professional certified team members are trained to provide solutions for all of your electronic device needs. Friendly service, a commitment to quality, affordable solutions, and a drive to set the standard in excellence has earned us high marks from our customers in the Kansas City metro area.