Just like we need food and drink to keep us alive, your mobile device needs good, consistent charging to stay alive and perform well. Sometimes, we get sick. Likewise, our mobile phones also fall sick and stop working properly.

No matter what some do-it-yourself advocates may say, don’t try to repair the charge port on your phone by yourself (with parts provisioned from the internet). If you need phone repair in Kansas City, it might be a good idea to think twice and seek the advice of a pro like your Phone Medic phone repair specialists. Our trained technicians can repair or replace the charge port on your mobile phone in under an hour. 

In most cases, we are not sure of the problem with our mobile phones, but we do know something has gone wrong. You may suspect it is the charge port, but it may not be some other aspect or component. Other times, you may suspect another part in the phone but it may not be the charge port at all. It is best to seek the advice of someone like us to diagnose, rather than trying to fix it yourself before clarifying the issue Either way, if you are in a pinch for time, here are some indications that the charge port on your mobile is broken.

Do you have to hold the phone at a certain angle to charge it? 

It may be that the charge port on your cellphone is loose and need to be fixed into place again. If you continue to charge your phone while it is in this condition, the charge port may burn and you might lose the phone.

You see some off-colored residue or debris around the charge port

Hold the phone to a light and see if there are any black residue around the charge port. If so, the phone is possibly on the verge of going out and you need to take the phone to a top notch phone repair company. The black residue is sometimes due to a part that has burned inside the phone or an inappropriate charge voltage, which means it is only a matter of time, before the phone gives up or begins to have other issues.

There is nothing wrong with the charger and battery

If you’ve checked the charger and the battery (by testing them on another mobile) and there seems to be nothing wrong with them but the phone is still not charging, the fault probably lies within the phone. The most probable culprit is most likely the need of a charge port repair.

Pins are broken in the charge port

Sometimes, if the pins in the charge port are broken or bent, the phone will refuse to charge. This is difficult to diagnose unless you open the phone. At Phone Medic, we have sophisticated, customized tools to check charge ports for broken pins. If the pins or contacts are indeed broken, you will most likely have to replace the charge port.

If you discover that there is something wrong with your phone’s charge port, if the charge port is broken or loose, or you simply don’t know why the phone is not charging, simply bring the phone to and of our convenient locations to have it checked out. We will usually fix it in under an hour so that you can quickly get back to the important things in life. Note that we can help you when you need a smartphone camera repair too – no repair is too big or too small!